Terms of service

Welcome to Vivid Element. By accessing or purchasing from this website, you agree to the terms and conditions outlined below. Please read them carefully before using the site or placing an order.

Online Store Terms

By using this site, you confirm that you are at least the age of majority in your region, or have parental/guardian permission.

Products may not be used for any illegal or unauthorized purpose.

You must not transmit harmful code, viruses, or malware through the site.

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Products & Services

Product descriptions and prices are subject to change without notice.

Vivid Element reserves the right to discontinue products at any time.

All products are for personal use only and not for resale without permission.

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Orders & Payment

Orders are only confirmed once payment is received.

Vivid Element accepts PayPal, Shop Pay, and major credit/debit cards.

Prices are shown in GBP (£) and include taxes where applicable.

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Shipping & Delivery

Orders are processed within 1–2 business days.

Delivery times are estimates and may vary due to postal delays.

Vivid Element is not responsible for delays outside of its control.

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Returns & Refunds

Returns are accepted within 30 days of delivery (see Returns Policy).

Refunds are processed back to the original payment method once items are received and approved.

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Limitation of Liability

Vivid Element is not liable for any indirect or consequential damages arising from the use of its products or website.

Products should always be used as directed.